Looking for a managed IT support company? Here are some tips to help you find the right one:
1. Do your research
Before choosing a managed IT support company, do your research to ensure that they have the experience and qualifications you're looking for. Make sure to check out their website, Google reviews, and LinkedIn profiles to get an idea of their past work and customer base.
You can also contact one of your local companies such as Ample IT Solutions to get price estimates and important information about their services.
2. Ask around
Talk to friends, family, and other professionals in the industry to see who they recommend. You can also contact customer service representatives at companies you're interested in to ask about their experiences working with them.
3. Consider price point and scope of services
The price point is important when choosing a managed IT support company, as you'll want to stay within a budget. Additionally, be sure to consider the scope of services offered by each company—you may need specific services that aren't included in all packages.
4. Consider contract length and renewal options
Contracts should be long enough so that you feel comfortable with the level of service provided but not so long that you feel like you're locked into a contract. Managed IT support companies typically offer renewal options so that you can continue receiving quality service if necessary.